Our Employer service Desk is run by our dedicated Services Officers. They are here to help you with the day-to-day operational procedures for administering super, and to answer any questions about our schemes.
The Employer Service Desk handles PSSap, CSS and PSS employer enquiries.
Contact the Employer Service Desk about ...
- operational enquiries and requirements for CSS, PSS & PSSap
- general invalidity retirement questions
- how to calculate salary for superannuation
- how to deal with overpaid or short-paid contributions
- how to make changes to salaries and contributions previously reported
- how to determine scheme eligibility
- processing of SuperStream for PSSap
If you feel your organisation could benefit from training, see our Traning and education options.